Claims Info:

Please see below for claims info related to our products.

DEC & Manu Pro

At ProFinity Insurance Services, we understand the importance of handling claims with the utmost level of service. 

In the event of a claim/circumstance under your existing policy, please report all relevant information as soon as possible via:

Email: newclaimreporting@trans11claims.com

Mail service: 

TransEleven Claims Managers, Inc.
Attn:  J. Brian Hobbs, Esq.
700 Central Expressway South, Suite 200
Allen, TX  75013

Details on the submission information required can be found in Section V. of your policy - YOUR OBLIGATIONS IN THE EVENT OF A CLAIM/CIRCUMSTANCE.

You should hear back within 48 hours of receipt of a reported claim.  If you have not heard from back within this time frame please call 844-281-2811 or email Brian Hobbs,  Kathy Weber or Becky Jessup. 

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Tech Pro / Misc Pro / Cyber XS

Notice of Security Breach:  855-213-3579

Email: ProFinityclaims@kswlaw.com

Mail service:

Kissel Straton & Wilmer LLP
Attention:  Richard Kissel & Renee Diaz
580 White Plains Road
Tarrytown, NY 10591

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Specialized Security

In the event of a claim for your Specialized Security / HELP policy, please email us.