Claims Info:

Please see below for claims info related to our products.

DEC & Manu Pro

At ProFinity Insurance Services, we understand the importance of handling claims with the utmost level of service. 

In the event of a claim/circumstance under your existing policy, please report all relevant information as soon as possible via:

Email: newclaimreporting@trans11claims.com

Mail service: 

TransEleven Claims Managers, Inc.
Attn:  J. Brian Hobbs, Esq.
700 Central Expressway South, Suite 200
Allen, TX  75013

Details on the submission information required can be found in Section V. of your policy - YOUR OBLIGATIONS IN THE EVENT OF A CLAIM/CIRCUMSTANCE.

You should hear back within 48 hours of receipt of a reported claim.  If you have not heard from back within this time frame please call 844-281-2811 or email Brian Hobbs,  Kathy Weber or Becky Jessup. 

....

Tech Pro / Cyber Pro / Misc Pro 

Notice of Security Breach - Breach Response Hotline: 305-995-8222

Notice of Claim, Loss, or Circumstance by Email: ProFinityclaims@cypfer.com

....

Specialized Security

In the event of a claim for your Specialized Security / HELP policy, please email us.