At ProFinity Insurance Services, we understand the importance of handling claims with the utmost level of service.
In the event of a claim/circumstance under your DEC Pro or Manu Pro existing policy, please report all relevant information as soon as possible via:
Email:
newclaimreporting@trans11claims.com
Mail service:
TransEleven Claims Managers, Inc.
Attn: J. Brian Hobbs, Esq.
700 Central Expressway South, Suite 200
Allen, TX 75013
Details on the submission information required can be found in Section V. of your policy - YOUR OBLIGATIONS IN THE EVENT OF A CLAIM/CIRCUMSTANCE.
You should hear back within 48 hours of receipt of a reported claim. If you have not heard from back within this time frame please call 844-281-2811 or email Brian Hobbs, Kathy Weber or Becky Jessup.
In the event of a claim for your Specialized Security / HELP policy, please email us.