Claims Info:
Please see below for claims info related to our products.
DEC & Manu Pro
At ProFinity Insurance Services, we understand the importance of handling claims with the utmost level of service.
In the event of a claim/circumstance under your existing policy, please report all relevant information as soon as possible via:
Email: newclaimreporting@trans11claims.com
Mail service:
TransEleven Claims Managers, Inc.
Attn: J. Brian Hobbs, Esq.
700 Central Expressway South, Suite 200
Allen, TX 75013
Details on the submission information required can be found in Section V. of your policy - YOUR OBLIGATIONS IN THE EVENT OF A CLAIM/CIRCUMSTANCE.
You should hear back within 48 hours of receipt of a reported claim. If you have not heard from back within this time frame please call 844-281-2811 or email Brian Hobbs, Kathy Weber or Becky Jessup.
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Tech Pro / Misc Pro / Cyber XS
Notice of Security Breach: 855-213-3579
Email: ProFinityclaims@kswlaw.com
Mail service:
Kissel Straton & Wilmer LLP
Attention: Richard Kissel & Renee Diaz
580 White Plains Road
Tarrytown, NY 10591
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Specialized Security
In the event of a claim for your Specialized Security / HELP policy, please email us.